Since Alexander Graham Bell invented the telephone, businesses have had to institute policies about phone use on the job. Before cell phones, it was easier to control because everyone used the same phone in the corner over there. And it was pretty easy to determine how much time someone spent on the phone. You know, since they were over there talking on the phone in the corner and not doing their job. When cell phones became commonplace, all businesses had to create new policies because it became more difficult to control. Mainly because people didn’t have to stand over there in the corner to talk on the phone. But, they were still on the phone, and not doing their work, so it was still equally annoying.