07192018Thu
Last updateTue, 17 Jul 2018 10pm

Chuck Koehler

The Retailer’s Perspective: WBYCEIYDBO

0
0
0
s2sdefault

If you have the bad fortune of having a CarMax in your immediate area, you already know what this means - and you’re probably pretty tired of hearing it. If you don’t know what this means, it’s a very annoying TV commercial that means: ‘We’ll buy your car even if you don’t buy ours’. That makes me wonder, why can’t we have some WBYCEIYDBO codes in our industry?


The Retailer’s Perspective: The State of the Union (except we don’t have a union)

0
0
0
s2sdefault

I was asked recently to speak at the Atlanta Jewelry Show. It was just an informal gathering of a couple of dozen industry folks from all areas of our industry. We had a nice conversation about what’s happening in the here and now, and I thought I’d give everyone a rundown of what’s on the minds of your colleagues.

The Retailer’s Perspective: It’s all about perspective

0
0
0
s2sdefault

One man’s trash is another man’s treasure. You say potato, I say pa-tah-toe. In this ever shrinking world that we live in, the differences between people seem to get bigger and bigger all the time. The internet has given us the ability to engage other people from all over the world like never before. The potato vs. the pa-tah-toe divide is growing more and more visible every day.

The Retailer’s Perspective: Well, they said

0
0
0
s2sdefault

Through the years, I’ve written numerous times about how irritating those people that we call customers can be. They interrupt my lunch every day. They waste my time several times a day. And they bore me with their stories about 1,000 times a day, every day! And, they always want to enlighten me with their vast knowledge of this industry, utilizing information that they’ve learned from ‘they’.

Columnists